Client Issues

When you're troubleshooting an issue, the first step is, as always:

1. Turn it off and turn it back on again

Close and restart the Plex app on your device. If you're using a TV, you can also try restarting the network connection, or restarting the entire TV.

2. Search the documentation

Check these sources to find information about your problem:

• PLEXplainers
  
• Plex Reference
  
• Media Clients Wiki
  

3. Contact @D3r3k

We prefer that you contact D3r3k in the server Discord channel.